Privacy Policy
1. Information We Collect
We collect different types of information to provide and improve our services:
Personal Information: When you use our website or contact us, we may collect personal information such as your name, email address, phone number, and any other details you voluntarily provide.
Non-Personal Information: We may collect non-identifiable data, including IP addresses, browser type, and device information to help improve your experience and analyze trends.
Cookies: Our website uses cookies to enhance the user experience, personalize content, and analyze web traffic. You can manage cookie settings through your browser settings.
2. How We Use Your Information
All bookings are confirmed only after payment acknowledgment. Cancellation requests must be made at least 48 hours prior to check-in. Refunds (if applicable) will be processed as per our cancellation policy.
3. Data Sharing and Disclosure
We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted service providers who help us operate our website or conduct business on our behalf (e.g., payment processors, email marketing platforms). These service providers are obligated to maintain the confidentiality of your information.
We may also disclose your information in the following circumstances:
Legal Requirements: If required by law or to respond to legal process.
Protection of Rights: To protect the rights, property, and safety of Sookoon Resources, our users, or the public.
4. Security of Your Information
We take reasonable measures to protect the information you provide. However, no data transmission method over the internet or storage system is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights and Choices
Access and Correction: You can access, correct, or update your personal information at any time by contacting us.
Opt-Out of Marketing: If you no longer wish to receive promotional communications, you can opt out by following the instructions in the emails or contacting us directly.
Cookie Management: You can manage cookie preferences through your browser settings.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us, and we will take appropriate steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Revised” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Sookoon Resources
For any clarification or query regarding these Privacy & Policy, reach out to us at support@gorsecafe.com or call +91 9026106588.
Helpline number: 0303 123 1113